Klynk
Built for MGAs, brokers, and market discovery

The modern operating platform for insurance distribution.

Klynk helps MGAs manage broker distribution, brokers manage customers and policies, and both sides connect through a marketplace, with workflows and AI-assisted operations built in.

MGAs
Manage broker networks, policy workflows, and service operations.
Brokers
Run customers, policies, renewals, campaigns, and service work.
Marketplace
Search for MGA markets by risk, appetite, reviews, and fit.
AI context
Assist inside policy docs, FAQs, records, and workflows.

The problem

Insurance distribution is connected. The tools usually are not.

MGAs, brokers, customers, policies, service conversations, documents, renewals, and placement decisions belong to one operating network. Klynk gives that network a shared system.

Broker distribution lives in inboxes

Broker questions, support history, submissions, documents, and follow-ups are too often spread across personal inboxes and shared addresses.

Customer CRM lacks insurance context

Generic CRMs rarely understand policies, renewals, servicing roles, insured parties, brokerages, and the communication around them.

Market discovery is manual

Finding the right MGA for a risk still depends on memory, informal networks, spreadsheets, and slow back-and-forth.

Automation has no operating context

Workflows and AI only help when they can see the policies, documents, relationships, conversations, permissions, and next steps.

Connected platform

One operating layer for the work around distribution.

Klynk brings the daily work into one system: broker management, customer CRM, policy records, service conversations, workflows, marketplace discovery, and AI-assisted operations.

Broker and brokerage records stay tied to policies and service history.
Customer CRM, renewal work, and communication live together.
Marketplace search connects broker demand with MGA appetite.
AI can assist because the platform already has the context.
Distribution operating layer
Broker, customer, policy, workflow, marketplace
Connected
MGA view
34 brokerages active
Broker CRM
812 customers linked
Marketplace
12 markets matched
Workflow context
Risk search
Commercial property in BC
Policy record
Renewal in 42 days
AI assist
FAQ and wording match
Next action
Assign service owner

Three connected journeys

Klynk supports the people on both sides of insurance distribution.

MGAs and brokers use Klynk for different work, but the platform keeps the relationships, policies, workflows, and market discovery connected.

For MGAs

Run broker distribution from one operating system.

Manage brokerages, brokers, policies, service conversations, documents, workflows, and broker support visibility in one place.

Broker network visibility
Policy and service context
AI-assisted broker support
View journey
For Brokers

Manage customers, policies, and service from one CRM.

Replace scattered inboxes and spreadsheets with an insurance-native CRM for customers, renewals, communication, campaigns, and tasks.

Customer and policy CRM
Renewal and service workflows
Marketplace access
View journey
Marketplace

Find the right MGA for the risk you need to write.

Search in plain English across MGA profiles, appetite, reviews, and platform data to discover relevant markets faster.

Plain-English risk search
MGA appetite matching
Reviews and market signals
View journey

Platform modules

The modules that make Klynk an operating platform.

Each module is useful on its own, but the platform becomes more valuable when broker, customer, policy, workflow, marketplace, and AI context work together.

Broker Management

Help MGAs manage brokerages, brokers, relationships, service requests, activity, and performance across their distribution network.

Customer CRM

Give brokerages an insurance-native CRM for customers, policies, renewals, conversations, follow-ups, and daily service work.

Policy Management

Connect policy records, customers, brokers, documents, renewal dates, requests, and service history in one operational record.

Communications Hub

Centralize broker and customer conversations across connected inboxes, shared mailboxes, tickets, notes, and team handoffs.

Workflows & Automation

Automate renewals, onboarding, marketing journeys, routing, reminders, escalations, and repetitive admin processes.

AI Assistance & Agents

Start with AI-assisted service replies grounded in policy documents and FAQs, then expand into admin, broker, and customer agents.

Marketplace Discovery

Help brokers find the right MGA or market using plain-English risk search, appetite data, profiles, reviews, and platform signals.

Reporting & Visibility

See activity, service volume, response performance, relationship health, workflow execution, and operational bottlenecks.

Marketplace

Market discovery connected to the distribution platform.

Brokers can describe the risk they want to write in plain English. Klynk uses MGA profiles, appetite, reviews, and platform signals to surface relevant options.

Explore marketplace
Restaurants with liquor liability in AlbertaSearch
NorthStar MGA
Hospitality appetite
94% fit
4.8 rating
Prairie Specialty
Liquor liability
88% fit
Fast replies
Summit Programs
Package eligible
82% fit
Reviewed

Our approach

What makes Klynk different is the operating model, not a buzzword.

Klynk leads with insurance distribution, then brings automation and AI into the places where the work already happens.

Read our approach
1

Built around insurance distribution

Klynk understands MGAs, brokerages, brokers, customers, policies, documents, service requests, and placement decisions.

2

Two-sided by design

MGAs and brokers work differently, but they belong to the same distribution network. Klynk supports both journeys from day one.

3

Marketplace connected to operations

Market discovery is connected to broker needs, MGA appetite, profiles, reviews, and real placement context.

4

Automation where the work happens

Workflows trigger from policy activity, service requests, renewal dates, broker actions, customer updates, and internal operations.

5

AI with real insurance context

AI assists inside the records, documents, conversations, permissions, and workflows that already power the business.

AI-assisted operations

AI is useful because it works inside the insurance operation.

Klynk launches with AI-assisted service replies grounded in policy documents and FAQs. The larger direction is agents that can support admin, broker, customer, and service workflows because the platform gives them the right context.

Draft replies from approved policy documents and FAQs.
Expose source context before a team member sends.
Prepare for broker, admin, customer, and service agents that can act inside workflows.
AI service draft
Human-reviewed, source grounded
3 sources
Suggested reply

Based on the policy wording and FAQ, this risk appears eligible for review if the occupancy details and prior losses are confirmed.

Policy wording
FAQ article
Customer record
Admin agent
Prepare tasks
Broker agent
Find context
Service agent
Draft response

Trust

Built for regulated, relationship-heavy insurance operations.

Klynk is designed for teams that need clarity, control, and traceability across broker relationships, customer service, policy workflows, and AI-assisted work.

Tenant-aware permissions

Support MGA and broker tenants with role-based access, organization boundaries, and clear ownership.

Audit-ready workflows

Keep assignments, source context, replies, workflow actions, and operational changes traceable.

Communication continuity

Keep email familiar for brokers and customers while giving teams structured queues, history, and routing.

Compliance-aware engagement

Support consent-aware campaigns, sender configuration, suppression, and responsible outreach workflows.

See how Klynk fits your distribution model.

Book a walkthrough for your MGA, brokerage, or marketplace journey and we will map Klynk to the work your team handles every day.